The KENDALL Frame

Australian consumer law

We are not required to provide a refund or replacement if you change your mind.

But you can choose a refund or exchange if an item has a major problem. This is when the item:

 has a problem that would have stopped someone from buying the item if they had to known about it;
is unsafe
is significantly different from the sample or description
doesn't do what we said it would, or what you asked for and can't be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a resonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

 

Plese keep your proof of purchase - eg your receipt.

 

Consumer Protection 1300 30 40 54

www.commerce.wa.gov.au/ConsumerProtection

Delivery:                  All Areas.

 

Availability:             7 to 10 business days

 

Shipping fees:        Local 1 man service            

                                (customer to help).                 $70
                                Local 2 men service                $90

                                More than 20-30km                $120

                                STAIRS                                         $20 per

                                flight (customer to assist)    $150                                                                          TWO MAN UPSTAIRS            $20